Works with ChatGPT

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Ask ChatGPT what drove your sales.

See which channels brought in new customers, how many bought again and which version of a product page converted better. Ask follow-up questions using the same reports your team sees in Ordinary.

Available on all paid plans. View pricing

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ChatGPT Ordinary integration
ChatGPT+ Ordinary

Example questions

What can I ask ChatGPT?

Start with a question about your business. Ask how a figure was calculated. Ordinary supplies the definition and any limits for its report metrics. See what you can ask about.

Illustrative figures

Is Meta or Google giving us the better return?

Google. For every $1 spent, Google brought in $2.60 in Shopify sales and Meta brought in $1.90. Meta’s retargeting campaign returned $3.40, but its two prospecting campaigns returned less than $1.

Did October’s sales drop come from new or returning customers?

October net sales fell 7% from September. Sales to first-time customers accounted for almost all of the drop. Sales to returning customers held steady.

How many customers came back within 90 days?

About 21% placed a second order within 90 days of their first. That figure only includes customers whose first order was at least 90 days ago.

Which products sold the most units last month?

The starter kit led with 1,100 units, followed by the refill pack with 840. Together they accounted for about a third of all units sold.

What it covers

Which Ordinary reports can I use?

ChatGPT can use the reports, connected accounts and date range available on your Ordinary plan.

  • Ads and attribution

    Compare the return Meta and Google report for each campaign with the return Ordinary calculates from Shopify orders. On Meta, you can also see spend and attributed orders by ad set or ad. Compare channels under your chosen attribution model.

  • Customers and retention

    See how many customers buy again within 90, 180, 365 or 730 days. On plans with Cohorts, compare acquisition cost and customer lifetime value by first-order channel.

  • Sales and returns

    Compare net sales, total sales, discounts and returns by shipping country or by new and returning customers. Refunded tax and shipping are shown separately, as in Shopify’s Sales report.

  • Store and products

    Check orders and average order value, rank products by units or revenue, or look up a specific order or customer.

  • A/B tests

    See how each version performed and whether Ordinary has enough evidence to call a winner.

  • Amazon

    See sales, units, sessions, Sponsored Products spend and estimated payout when Amazon is connected.

What can ChatGPT access?

You choose whether to give ChatGPT access. It can read reports from eligible stores you belong to. It can’t change your orders, edit ads or spend money.

Customer details

Ordinary masks customer email addresses and phone numbers. Order and customer lookups can still return names and purchase details. Order tags, customer tags and refund notes are excluded.

Where your data goes

When ChatGPT reads data from Ordinary, it goes to OpenAI, the company that runs ChatGPT, and is handled under your own agreement with OpenAI. Ordinary sends it only when someone on your team asks, keeps a record of which reports were read, by whom and when, and doesn't control how OpenAI stores or uses it. Ask for customer-level details only when you need them.

AI tools you connect, in our privacy policy

Frequently asked

Which Ordinary plans include the ChatGPT connection?

Available on all paid Ordinary plans, including Starter, Advanced and Enterprise.

Which ChatGPT plans can connect?

ChatGPT Pro supports this connection on the web. On Business, Enterprise or Edu, you may need a workspace admin to add Ordinary for you.

Which store will ChatGPT use?

Name the store in your question or ask ChatGPT to list the stores you can query. Your Ordinary sign-in gives you access to reports for each store you belong to on a paid plan.

Can it change my store or ad campaigns?

No. Ordinary gives ChatGPT read-only access. It can look up figures and order details. It cannot edit orders, change ad budgets or start a campaign through Ordinary.

What customer details can it read?

Ordinary masks customer email addresses and phone numbers before sharing results. If you look up an order or a customer, the results can include names and purchase details. Ordinary excludes order tags, customer tags and refund notes.

Why do two reports show different sales figures?

Ask ChatGPT how each figure was calculated. For example, returns count on the refund date in the Sales report. The Overview chart shows order totals before refunds.

How do I disconnect?

Open Ordinary under Plugins in ChatGPT and disconnect your Ordinary account.

Using Claude too?

The same connection works with Claude. Each person connects their own assistant with their own Ordinary sign-in, and sees the same numbers.

Ordinary for Claude All integrations

Connect your Shopify store to Ordinary.

Start free on Shopify. Choose a paid plan to use your Ordinary reports in ChatGPT.

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